dentalclinicdirectory.ae

Privacy Policy

Privacy Policy for DentalClinicDirectory.ae

At DentalClinicDirectory.ae (“we,” “us,” or “our”), protecting your personal information is a top priority. We are fully committed to safeguarding your privacy and ensuring compliance with UAE data protection regulations, including Federal Decree-Law No. 45 of 2021. This policy explains how we collect, use, and protect your data when you use our dental directory platform.

1. Information We Collect

a. Personal Information:

  • Clinic Listings: When dental clinics register, we collect business name, contact person, email, phone number, clinic address, licensing details, operating hours, specialties, and service descriptions.
  • User Inquiries: When patients submit contact or appointment requests, we may collect their name, email, phone number, location, and dental service needs.
  • Account Data: For registered clinics and users, we may collect login credentials and saved preferences.

b. Automated Data:

  • Usage Data: IP address, browser type, pages visited, device type, and time spent are collected through cookies and analytics tools.
  • Location Data: Approximated from your IP to provide localized search results.

c. Third-Party Data:

  • Social Media: Data may be collected if users or providers connect via platforms like Facebook or Google.
  • Analytics: Aggregated behavioral data from Google Analytics and other tools to optimize site performance.

2. How We Use Your Information

We use your data to:

  • Publish and manage clinic profiles.
  • Facilitate patient-to-clinic communication and inquiries.
  • Improve site functionality, content relevance, and user experience.
  • Notify registered clinics about reviews, listing updates, or changes in our policy.
  • Fulfill our legal obligations under UAE law (e.g., fraud prevention, data integrity).

3. Legal Basis for Processing

  • Performance of Contract: To deliver our directory services to both users and dental clinics.
  • Consent: For newsletters or marketing communications (opt-in only).
  • Legitimate Interests: For maintaining platform integrity, analytics, and improving services.

4. Cookies and Tracking Technologies

We use cookies to:

  • Keep users signed in and remember search filters.
  • Analyze website traffic and usage patterns through Google Analytics.
  • Display relevant content and retargeted ads via partners (e.g., Google Ads, Meta).

Control: You can manage or disable cookies via your browser settings. Disabling cookies may impact certain functionalities.

5. Data Sharing

We only share data with:

  • Dental Clinics: Patient inquiry details are shared only with the specific clinic being contacted.
  • Technology Providers: Trusted vendors providing hosting (e.g., AWS), analytics, email, or customer support.
  • Legal Authorities: Upon valid request from UAE law enforcement or regulatory bodies.
  • Business Transitions: In the event of mergers or acquisitions, with confidentiality safeguards.

🛑 We do not sell personal data to third parties.

6. Data Security

We employ the following security practices:

  • Encryption: SSL/TLS encryption for all data transfers.
  • Restricted Access: Staff access is permission-based.
  • Routine Audits: Regular reviews of our systems and access logs.

While we do our best to protect your data, no online transmission is completely secure. You can report any concerns to privacy@dentalclinicdirectory.ae.

7. Your Rights (UAE PDPA Compliance)

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for communications.
  • Object to certain types of processing (e.g., for marketing).
  • Request a machine-readable copy of your data (data portability).

To make a request, email privacy@dentalclinicdirectory.ae. We will respond within 30 days.

8. Data Retention

We retain data as follows:

  • Clinic Listings: Until account is deleted or 2 years of inactivity.
  • User Inquiries: Stored for 12 months from the last interaction.
  • Legal Compliance: Longer retention if required for tax, audit, or legal purposes.

9. International Transfers

Although our servers are located in the UAE, some services (e.g., cloud backups, analytics) may involve international data transfers. When this happens, we use:

  • UAE-approved jurisdictions
  • Standard Contractual Clauses (SCCs)
  • Other legal safeguards for cross-border transfers

10. Children’s Privacy

DentalClinicDirectory.ae is not intended for users under the age of 18. We do not knowingly collect personal data from minors.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last Updated” date. Material updates will be communicated via email to registered clinics.

12. Contact Us

For privacy concerns, requests, or questions:

📧 Email: privacy@dentalclinicdirectory.ae
📍 Address:
DentalClinicDirectory.ae
Attn: Data Protection Officer
[Abu Dhabi, United Arab Emirates]